Academic Thesis
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Basic information
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| Name | Ishitani Masashi |
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Uneven DX Adoption and Perceived Operational Effects in a Japanese Hotel Group: An Exploratory Questionnaire Survey of Management-Level Employees
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Sole Author
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Masashi Ishitani
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This study examines how a Japanese hotel group is adopting digital transformation (DX) and how management-level employees perceive its operational effects. Based on 61 questionnaire responses, the results show uneven adoption across functional areas.
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LBDS（Business and Decision Science）in The IIAI Letters Series (IIAI Digital Library)
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International Institute of Applied Informatics (IIAI)
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2026/07
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English
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Research papers (academic journals)
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International
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Not Downloadable
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