ホテル・旅館ビジネス

3年

2.00単位

セメスタ指定なし

石谷　昌司

English

東金キャンパス

    This class provides students with the overall information about what the accommodation business is. The students will be able to learn the concept of the service management in a systematic manner. The followings are the main objectives of this class:
1. The students will understand the role of accommodation business in the tourism industry.
2. The students will understand how hotels have historically developed in Japan and other countries.
3. The students will understand various types of accommodation business with different management styles.

Introduction URL: https://youtu.be/SlLpDg9qhJ4

    In this class, the students learn a variety of types of the accommodation business. The class provides the students with a big picture of how the accommodation business is perceived in the hospitality industry as well as with the features of service businesses, history of hotels (Japan and western countries) , management styles of the accommodation  business, and the overview of Service Management. In addition, the students will see some unique hotels trying to adjust themselves to the current social conditions with the Covid-19 as well as the aging society particularly in Japan to consider what we need for the future's accommodation industry. Those taking this class are expected to discuss some issues regarding the topic given in each class and to make individual/group presentations.   　

【Expected English Level for those taking this class】
1. CEFR（Common European Framework of Reference for Languages）
　 Level：B1 or above

2. TOEIC
   Score：550 or above（those who have more than 500 can be considered）

3. The EIKEN Test in Practical English Proficiency（英検）
　Leve：Grade2-Pre-1, or Grade1

(i) Class orientation
(ii) What is the accommodation business?

【Before learning：60min】Search "the accommodation business" to have a rough picture of what it is.

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i) Service and Hospitality
(ii)Differences from the origin of word-meanings

【事前学習：2H】Search the differences between "Service" and "Hospitality"

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i) What is the service business?
(ii)Features of the service business

【Before learning：60min】Search "the service businesses in Japan" to see what kinds of work are there.

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i) History of the hotels in Japan
(ii) Features of Japanese accommodation businesses

【事前学習：2H】Search "the first Japanese hotel" online and understand the background of the history.

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i) History of the hotels in the world
(ii) Differences between European and the US hotels

【事前学習：2H】Search "the hotels in the world" online and see what kinds of hotels are there.

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i) Types of the accommodation business①
(ii) City hotels, Resort hotels, Business hotels

【Before learning：60min】Search the types of hotels in Japan.

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i) Types of the accommodation business②
(ii) Ryokan, Minshuku, Pension, Guest House, Minpaku, etc.

【Before learning：60min】Search the history of "Ryokan."

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i) Types of hotel management
(ii) Direct Management, Management Contract, Lease, Franchise, etc.

【Before learning：60min】Search what types of management are there in the hotel business.

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i)Diversifying hotels
(ii)Case study①

【Before learning：60min】Search other roles of hotels on top of "Accommodation."

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i)Diversifying hotels
(ii)Case study②

【Before learning：60min】Search diversifying hotels.

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i) Organization and work in hotels
(ii) Ideal candidates in the accommodation business①

【Before learning：60min】Search what kinds of work are there in hotels.

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i) Accommodation business in the future
(ii) Ideal candidates in the accommodation business②

【Before learning：60min】Search what kinds of skills are required in the hotel business.

【After learning：60min】Organize your thoughts based on what you have learned in class.

(i) Summary
(ii) About the final report.

【Before learning：60min】Review what you have learned through this class.

【After learning：60min】Organize your thoughts based on what you have learned in class.

◯Class participation (inc. discussions)：40%
◯Presentation：30%
◯Final report：30%

Assignments will be announced during class.

Power point will be used as class materials.

授業内にて適宜周知

Building "A" on the 4th Floor in Togane campus

Will be announced in class.